while walking my dog this afternoon i popped into the greendress, a new eco-chic boutique that opened last week. they offer carefully selected vintage pieces that were moderately priced, some new eco-fashion and their own collection made of second-hand materials.
as i browsed through their selection it was apparent that the items were mostly good quality and the number of designer pieces was quite considerable. they also function as a consignment store which actually is something i could use. the garments needed an indication of size in addition to price, since at times i had trouble figuring out whether a dress would be worth trying on or not. all in all, it really seemed like a store i could frequent.
what was surprising was the complete lack of attention i got. as i stepped in steering my dog (she's blind and stairs are a hassle) and looked up to greet the salespeople, i was met with an avoiding glance. no hello. nada. zip. after i was done browsing through the entire store, another salesperson greeted me briefly, but disappeared faster than i had time to respond. when i left, they brought another customer (or friend) a cup of coffee, but ignored me leaving the store...
maybe they were busy. perhaps i didn't look like a potential customer with my sloppy beanie and loose jeans. i hesitate to believe they are rude people since they explicitly invite people over to the store for coffee and cake on their website.
the idea behind the store is great, but minimal sucking up to random walk-in customers (such as greeting them) is kinda required for running a profitable business. a concept relying on approachability is antithetical to the experience i got. not a good start.